Grrrr I need to vent for a moment.
Okay so I am not doing great medically. On average I see one doctor or another weekly for months now.
A few months ago I had to cancel/reschedule my appointment with my Endocrinologist due to conflicting appointments. When I called I was having one of my bad migraine days and the girl who answered the phone was obviously overwhelmed with clients. So she took note I needed to cancel and would have to call me back to reschedule. Totally didn't phase me until a week or so ago I hadn't heard from anyone about rescheduling. I called the office but wasn't able to get through. My Rx for Levothyroxine was about to run out. So I put a request for an updated prescription. Still didn't hear anything. I tried again and finally got thru. Mind you the voice prompts are all the same. I followed them thru but this time instead of hitting the indicated prompt via the guided voice I hit 0 to talk to the next available customer service person for the office. When she answered I explained my issue and asked to make an appointment. She laughed, I'm not kidding, told me ohh he's not practiced here since well before Christmas 😳 I'd need to seek out a doctor elsewhere! She rambled off a couple names then said Good Luck and hung up. Seriously WTF 😒.
My primary doctor is wonderful, she wrote a Rx for Levothyroxine to get me through until I could get into a new Endocrinologist. Now I'm calling around to see who I can get into... Yea no one will see me without reviewing my records first. I called back to the office to see if they could send my records.. The same person I spoke to before answered. I explained the situation and what I needed. She was like I'm not sure what to tell you maybe your primary doctor can help. 😳 Omg. Seriously I truly wish I was making this up! Stress makes my head hurt worse so I didn't even engage in arguing. Now I'm sitting here wondering wtf happened that his patients are being treated like this? I mean normally when a Doctor leaves a practice letters are sent out to inform the patients and we are given an opportunity to get our records. Nope nothing. I'm just dumbfounded. Ok end of rant.
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